Questions You Should Ask Before Hiring Me

What are your areas of expertise?

I am in in-home organizer who specializes working with individuals 50 years of age and older. For 14 ½ years, I worked with Seniors in other capacities helping them find needed services or assistance so they could remain living in their home for as long as possible. When I opened As You Wish Organizing, I wanted to continue working with this population so I built my business around their specific needs: Home Organization, Downsizing Their Possessions, Estate Closure, and Home Safety Assessments.

Are you certified? If so, by whom?

  • I hold a Specialist Certificate in Residential Organizing and a Specialist Certificate in Workplace Productivity through the National Association of Professional Organizers (NAPO).
  • Currently, I am certified as a Relocation & Transition Specialist (CRTS) through the National Certification Board for Alzheimer’s Care (NCBAC).
  • I hold a Level I Certificate of Study in Chronic Disorganization, and a Level I Certificate of Study in Understanding the Needs of the Aging Client through the Institute for Challenging Disorganization (ICD).

Are you insured

Yes.

Do you attend conferences or tele-classes and stay abreast of current trends and techniques?

Absolutely!  I’ve attended several yearly national conferences put on by the National Association of Professional Organizers (NAPO).  In 2017 I’ll be attending the national conference put on by Association of Personal Photo Organizers (APPO).  I’ve been able to access numerous teleclasses and webinars on organization by NAPO and ICD. I’ve also read several books on various aspects of organizing along with having daily contact with other organizers throughout the country via social networking.

Do you have local references?

I do and can present them upon request.

Do you belong to any professional organizations?

  • National Association of Professional Organizers (NAPO), both the national and local chapter.
  • Institute for Challenging Disorganization (ICD).

How long have you been in business?

I opened my business January 1, 2014.

What hours do you work? What days of the week are you available?

I work Monday – Friday 8am-7pm.

Do you bring necessary supplies, or do I purchase them separately?

You are responsible for items like boxes and garbage bags. I bring back up supplies in case we run out. I also have an assortment of organizing gizmos should the need arise. As we work through your project any purchasing of organizing supplies (i.e. containers and the like) will be your responsibility but I can pick these items up for you if that would be easier.

If you purchase supplies or materials, do you receive a discount?

Depending on where the item is bought, there might be a discount. I always pass that discount onto my client.

Do you upcharge when buying items directly from vendors?

I do not.

Do you have an hourly shopping rate?

Yes, it is ½ of my normal hourly rate? This cost is based on the organizing package you purchase for your project.

How are supplies paid for: my credit card or yours?

If I buy the item for you, I use my credit card and you reimburse me for my expenses. I will never ask for your credit card to make a purchase.

Do you make arrangements to take away any donations, consignments, and trash? If so, do you charge a fee for this service?

Upon the completion of each working session, I will take away any donations or consignments and deliver them to the store/charity of choice free of charge. If the donation is large, or the charity a great distance from your home, I can arrange for pick up at your home by the charity itself.

Do you work alone, or do you have a team of employees or subcontractors if necessary?

I work alone with you. If a job were to be extensively large or have a looming deadline, I would recommend bringing in an additional organizer from another company.

Would you be willing to arrive in an unmarked vehicle?

Absolutely!

Do you take photographs on my property?

Only with your permission. Organizing your possessions can be a long process. Great strides are made but because of the length of time it takes, often both you and I will forget exactly where we started. I like to do Before and After shots so you will have a permanent record of the progress you made.   Think of it as your personal “Brag Book.”

At the end of the job I’ll ask if I can anonymously post your Before and After photos on my website. Think of it as a little bit of bragging about another satisfied client on my part. Just know the decision to post or not post is totally up to you and my feelings won’t be hurt if you decline.

Are the photographs taken with your camera or mine?

Before and After photos are usually taken with mine. I’ll compile all the photos share them with you once the job is completed. If you’d like to have photos of any items donated, you might want to take them with yours but I’d be happy to do that for you.

What is your fee, and how do you charge (per hour, per job, etc)?

I work on a per hour basis earning between $40-$50 an hour. I offer 10 hour, 15 hour, 20 hour, 30 hour, and 40 hour packages. The higher the number of hours, the lower the per hour rate. See organizing time estimates for detailed information.

Do you charge a retainer fee?

No.